GeauxIQ

GeauxIQ Updates Week of January 16th

January 16, 20263 min read

GeauxIQ Weekly Releases — More Control, Smarter AI, and Major Performance Gains

This week’s GeauxIQ updates delivered a powerful mix of new features, deeper AI capabilities, improved compliance tools, and meaningful performance upgrades—many of them behind the scenes, but all designed to make the platform faster, clearer, and more scalable.

Here’s what’s new and why it matters.


🔎 SEO: More Accurate Business Search Options

Local SEO tools now support:

  • Business name

  • Google Place ID

  • Google Maps business URL

Why it matters:
This makes it easier to target the correct business when running audits, reports, or optimizations—especially in crowded local markets.


💬 Conversations: Group SMS Attachments

Group SMS conversations now support images and file attachments.

Why it matters:
Perfect for industries like real estate or project-based businesses where multiple stakeholders need to stay aligned in one thread.


🚫 DND Transparency: Clearer Status Tracking

Do Not Disturb (DND) status now clearly shows how it was applied:

  • User action

  • Customer action

  • Workflow automation

Why it matters:
Troubleshooting messaging issues is faster and far less confusing.


🧩 App Marketplace: Version Control & In-Place Updates

The App Marketplace now supports:

  • Explicit versioning

  • In-place updates

  • Better auto-update controls

Why it matters:
Developers gain greater control over app releases, stability, and rollout timing.


⚙️ Workflows: Smarter Automation Enhancements

Workflow AI Builder Autosave

Autosave now works inside the Workflow AI Builder.

Why it matters:
No more losing progress while building complex automations.

Enhanced Opportunity Change Triggers

Workflows can now trigger when an opportunity changes to a specific status, not just “any change.”

Why it matters:
This enables more precise, efficient automation with fewer filters.


🤖 Agent Studio: Triggers Are Here

Agent Studio now supports native triggers, including:

  • Tag changes

  • CRM events

  • API-based triggers

Why it matters:
Advanced AI agents can now react to real business events—without relying on custom API logic.

A future connection to the chat widget will allow Agent Studio workflows to power live conversations directly.


📞 Voice AI: Expanded Consent Controls

Outbound AI calling now includes:

  • Consent capture from forms, surveys, chat widgets, and lead ads

  • Automated consent audits

  • Scan-and-fix language detection

Why it matters:
This ensures compliance while protecting your brand and your clients’ reputations.


🖼️ Media Library: Better Image Editing

Media cropping inside the Media Library now:

  • Preserves PNG transparency

  • Fixes compression issues

  • Eliminates the need for external editors

Why it matters:
Faster workflows, cleaner assets, fewer duplicates.


⚡ Performance Improvements (Big Wins)

This week included major backend optimizations:

  • Chat widget latency improved up to 6.2× faster

  • Overall app responsiveness noticeably improved

Why it matters:
Everything feels faster—and that compounds across daily workflows.


🧠 Support AI & Workflow AI Improvements

  • Support AI now preserves more context for better ticket resolution

  • Workflow AI Assistant is smarter about when to search knowledge bases vs. respond naturally

Why it matters:
More accurate answers, faster resolutions, fewer hallucinations.


🔐 Security & Developer Platform Upgrades

  • New MCP platform architecture

  • Improved testing, stability, and integrations (including OpenAI connections)

  • Multiple new security enhancements

Why it matters:
Higher-quality integrations and stronger platform reliability—without added complexity.


🧪 Labs Updates: UI & Messaging Improvements

Rich Media Messaging (WhatsApp)

  • Send media from Media Storage

  • Add captions to rich media messages

New Contacts & Conversations UI

  • Improved contrast

  • Larger buttons

  • Faster backend performance

Why it matters:
Cleaner interfaces paired with significantly faster performance.


Written by Brandon Foreman
Geaux Grow | Family Resource Group Inc.
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